Process Management

# Process Management and Digital Transformation for Businesses, Nonprofits and Social Enterprises

What is Process Management?

Process management is a discipline in which people use various problem-solving methods to discover, model, analyze, measure, improve, optimize, and automate organizational processes.

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The Challenge

Inefficient processes, systems or workflows, can crush productivity, produce poor morale, and affect the overall success of your organization. We live in a time of dramatic technological change and innovation. Keeping on top of these changes can be daunting to master. What worked a year ago, may no longer be ideal or could even be detrimental to your organizations' success. Do these challenges sound familiar?

  • How do I automate our sales process?
  • How did we lose that customer?
  • Why can't our CRM talk to Quickbooks?
  • Why are donations down this year?
  • Why does it take 4 hours to create this proposal?


These, and other problems like them, require out-of-the-box creative thinking, innovative problem solving and an awareness of the latest technologies to resolve.
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The Solution

Bryt•Idea provides a fresh perspective, digital solutions and creative problem solving to help resolve chronic organizational problems and inefficiencies. Working closely with your team, we evaluate current operations, research best practices, and technologies, and provide solutions based on your end-users needs and desires. Some of our tools include:


Ultimately, our goal is to create solutions that increase efficiencies so your organization can free up resources to optimized growth and impact.
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Case Studies

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House of Hope Vision school is a Palestinian organization dedicated to strengthening Palestinian civil society with holistic elementary education for marginalized children, youth, and women in the suburbs of Jerusalem.
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Holy Land Trust is a non-profit Palestinian organization committed to fostering peace, justice, and transformation in the Holy Land. Holy Land Trust approached Bryt•Idea Consulting in the fall of 2019 to help facilitate a recasting of their brand message.
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Problem: A digital marketing agency struggles with creating an efficient and effective customer on-boarding process.

What People are Saying...

Working with Tom on our brand strategy and website has been an extremely positive experience. His high level of expertise and professionalism was impressive. The brand strategy session was probably one of the best, if not best, organizational development sessions I've ever experienced.

Sami Awad // Founder Holy Land Trust // holylandtrust.org

Tom helped our organization go through the process of understanding who we are and how to communicate that message to our clients.  He's insightful, easy to work with, and provides solutions that help tell a story to connect with future clients.  I highly recommend Tom and his people to help build your organization's platform.  

Andrew Braner // Chief of Staff at U.S. House Of Representatives //

Tom has been a great resource and was able to maintain dual roles for the entire time I worked with him. Tom is a great technologist who managed and maintained the entire Mac infrastructure here.

Robert Lefebvre // Operations Systems Manager // SchreiberFoods.com

Tom has a tremendous capacity for understanding how web and media can address small business marketing requirements. He also has a solid track record for implementing successful web and Internet strategies. His straight-forward approach to business needs coupled with his no-BS communication style makes it a pleasure to work with him. Kick the geeks to the curb - get Tom to set your online compass heading and you'll sleep better at night.

Bill French // Founder and Chief Analytics Officer // intelliscape.io

Tom has done some incredibly impressive work across multiple business sectors in the RockyMountains. Growing your business is their primary objective and they have quite the portfolio of successful ventures.

Jack Taylor // Business Specialist // Frisco Workforce Center

Tom is a terrific businessman and entrepreneur. I am impressed with his products and services. Mostly, I am impressed at how his associates respect and relate to him. I would recommend Tom and his company to provide you with the solutions you need for your online marketing needs.

Brian Richmond // Agile Coach / Scaled Agile Framework Program Consultant //

Tom is a trusted IT partner. He helped me navigate the development and upkeep of a event website on very quick turnaround. Despite my lack of experience and knowledge in the area, his patience and guidance as I stumbled through the process was commendable.I appreciated his quick response time and always friendly attitude. I was very happy with the results as was the market audience. Tom is a great person overall!

Cat Alletto // Founder // Spark4Team.com

Tom was a great resource in helping us define our audience.  He led a very effective brand strategy process!

Michael B. Connolly // Executive Director // FDRD.org

Organizations Helped & Supported

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